Client Support Administrator in Truro at Bishop Fleming

Date Posted: 10/31/2019

Job Snapshot


We are looking for a Client Support Administrator to join our growing Truro office.

This role will be a combination of Client Support and Front of House duties and will appeal to candidates who are looking for a fast-paced role within one of Cornwall’s leading employers.

Our Business 

Recognised as a 2019 Sunday Times 100 Best Company to work for, and recently described by a judge “as one of the best businesses that he has ever judged”, Bishop Fleming’s core values are built around providing our people with a great environment to work in and giving our clients an outstanding level of service.

Our focus towards employee wellbeing will ensure that you maintain a healthy work-life balance whilst being part of an expanding business that is demonstrating excellent year on year growth with over 350 staff based across 7 offices.

The Role

Supporting our client delivery and operation support teams, you will be responsible for delivering a high-quality service to our clients. Your day to day tasks will include:

  • Liaising with the accounts preparation and tax teams to ensure that all work is properly scheduled and delivered on time
  • Front of house and reception duties
  • Supporting our teams with admin and day to day operational matters such as managing meeting rooms, typing, scanning, maintaining databases and assisting with events.
  • Monitoring and ensuring compliance with risk management procedures through new client set up processes, including issuing letters of engagement and completion of anti-money laundering checks
  • Overseeing the process of obtaining confirmations from banks and debtors
  • Supporting client managers with management of costs on client assignments and timely billing
  • Drafting client deliverables using standard templates for review by client teams

This is an excellent opportunity to develop a rewarding and successful career within a business that offers a fun yet professional working environment!

What we are looking for

To be considered for the role, you will need have:

  • Strong administration skills, preferable gained from within a banking, financial services and/or accountancy environment
  • Good IT skills with a strong working knowledge of MS office including Excel
  • Excellent attention to detail
  • A well organised and enthusiastic approach to work, with a friendly, cheerful and outgoing personality
  • We will consider candidates looking for full time and part time


We recognise the importance of offering our employees flexibility in how they work.  This may include working from home some of the time or flexible working arrangements such as part time working to accommodate parent and carer responsibilities, further studies and hobbies.

We are a responsible employer - committed to welcoming new people into an inclusive working environment, where everyone is given equal opportunity to reach their full potential.

Our ‘One Firm’ approach aims to provide a culture where our people are valued and treated fairly with respect, but also one where our differences are understood and celebrated.

We hope that these objectives will attract you to our business as an employer of choice.